I've been patiently waiting for two days now, eagerly anticipating a response from Tesla regarding their recommendations for winter tires for my beloved Model Y. The sales representative I've been working with pointed me in the direction of the service center. I've reached out to the service center multiple times via email, but unfortunately, I haven't received any response. Additionally, I've tried calling Tesla, but it seems that they are not answering their phones. I really hope there aren't any other things I need to ask about or any problems on my side. Suggesting winter tires should not be so challenging, and it is becoming quite a nuisance.
As a Tesla customer, I've encountered significant difficulties in reaching their customer service, which has left me feeling frustrated and disappointed. Despite numerous attempts to contact them at various times of the day, including early mornings and late evenings, I've been consistently met with...
One of my Tesla’s tires has a cut and clearly needs to be changed. I have a spare tire ready to go, and I know that due to the battery pack underneath, the car requires special care while lifting to avoid potential damage. So, I did the responsible thing and called Tesla Service for assistance. I e...
I took delivery of my Tesla Model Y SR on September 10, equipped with Hankook tires. After just 6,000 km and two months of careful usage, noticeable cracks have appeared on all four tires in multiple spots. This vehicle was never used for drifting, off-road driving, or subjected to sudden braking or...
I decided to sell my Tesla Model Y, which I bought brand new with zero issues. However, during the inspection, I was shocked to hear that the front hood had been replaced. This wasn’t something I knew about – it appears to be a factory assembly issue. To sell the car, I need Tesla to provide a form ...
On June 21, 2024, I purchased a Tesla Model Y SR vehicle. The vehicle was delivered to me with paint defects. It was stated that the mobile service could resolve the issue. However, one week after purchasing the vehicle, we discovered that the mobile service did not have the ability to conduct such ...
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