I received a promotion from Temu offering 3 items of my choice if I spent an additional R260. I completed the purchase, but I never received the 3 selected items. This feels like a scam! I chose a set of 2 copper bottles, an XL dog bed, and a jacket, but I didn’t receive a single one of them.
I placed an order through a Temu advertisement on 1 December 2025 for five items: a French fry cutter, a portable speaker, an iPhone 13 hand drill, and a fridge cloth, along with one more item. I paid by bank card and a total amount of R557.00 was deducted from my account. However, I did not receive...
I have been a loyal customer to Temu for several years now, I've bought many many and more things from you guys, and I've only requested returns a very few times. On my last order #PO-037-06065727908391620, I responded to one of your emails offering 3 items for $0.01. I chose the 3 items, plus 12 ot...
I accidentally placed a wrong order and then canceled it. I received credits (R266) on the Temu app and used them to place a new order. However, I accidentally ordered three sets of curtains. The payment for all three sets was processed, but I was only refunded for one set. Please review my account ...
I feel utterly deceived by my experience with TEMU. I was promised a gift for registering four new people, but after fulfilling that requirement, I received nothing. I even went the extra mile and registered seven people, thinking that might help, but still no reward came my way. Every time, the app...
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