I placed an order on Temu on October 27 but canceled it the same day because I didn’t like the products. I was informed that the refund would be processed by November 26 at the latest, but it has now been 35 days, and I still haven’t received my money back.
When I contacted Yapı Kredi Bankası, they stated that a refund request was made, but the funds have not been credited to my account. I have never experienced such an issue with any other shopping site. Neither Temu nor my bank has provided a resolution, and this delay is unacceptable. I demand that my refund be processed immediately and that Temu take accountability for this inconvenience.
I canceled my Temu order on November 25, but the refund has not been credited to my Yapı Kredi bank card. I have no idea what steps to take next since...
I made a purchase on Temu, but even though I canceled the order, I still haven’t received my refund of ₺1,757.28 since May 29. I am extremely disappointed and frustrated with Temu. Their support team keeps telling me to contact my bank, but when I do, the bank confirms that no refund has been proces...
On August 7, 2025, I initiated a return request through the Temu app. The total amount of ₺1,986.74 should have been refunded to my credit card, yet to this day, the refund has not been processed. When I contacted Temu customer service, they redirected me to my bank, saying the issue was on their s...
On April 18, 2025, I made a purchase on Temu totaling ₺1,724.35. I canceled the order shortly after placing it—on the same day. However, despite weeks having passed, I have still not received a refund. I have contacted Temu multiple times regarding this issue. I provided all the necessary documents,...
I made a purchase on Temu but canceled it within two minutes. My ₺1682 refund never reached my account, even though I canceled almost immediately. Additionally, I have been waiting for a ₺335 refund since February 10, and that still hasn’t been processed either. This delay is completely unacceptabl...
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