for Mother's Day, I got myself the Tefal Easy Fry Grill XXL, ah man, the top gets all crispy but the bottom stays raw, definitely not like they show it in the commercials. I tried cooking some veggies for like an hour and a half, but they just wouldn't cook. Ugh. ended up moving them to a pot and cooking them on the stove. I dropped over 8,000 TL on this thing and it ended up being a total disappointment. Did I mess up the settings or are other peeps having the same problem? Any ideas please? I was really hoping this product would be awesome, especially since it's not cheap. But, I soon found out that it doesn't really do what it says it will. it's so annoying when the food turns out bad because it's not cooked consistently. It's like, what's the point?
Dear Customer, We would like to inform you that the necessary investigation regarding the matter will be conducted and you will be informed as soon as possible. Thank you for your interest in Groupe SEB products. Sincerely, Groupe SEB Customer Communication Center Call Center
Dear Customer, As Groupe SEB, we would like to emphasize that customer satisfaction is always our priority. Regarding the issue you shared on Şikayetvar.com, necessary guidance has been provided by our Groupe SEB Customer Communication Center by contacting you. If you have any questions, you can reach us between 09:00-18:00. We will be happy to assist you again. Sincerely, Groupe SEB Customer Communication Center
I was really excited when I bought the Tefal Easy Fry & Grill XXL, but it doesn't cook the bottom well. I've been trying out different recipes from different people on YouTube. The video claims it only takes 10 minutes to cook, but it never actually finishes cooking within that timeframe. It's the s...
only five days I used the product, in just five short days!! it is damaged. It was a Mother's Day gift, but it wasn't what I expected. Media Markt wouldn't take the return even though I bought it there. sent the product to the service center to get it checked out. But they were like, according to th...
My Tefal EY801D Easy Fry & Grill & XXL Airfryer, purchased from Media Markt Adana Optimum store, fails to cook properly. Despite following the user manual and watching various Youtube.com videos, attempts to cook Chicken, Meatballs, and Potatoes were unsuccessful. We took it to the service for inspe...
I bought the Tefal EY801D Easy Fry & Grill & XXL model from Media Markt on July 19, 2023. It cost me 7,299 TL. The silicone parts inside the cooking compartment, which are made for placing the grill, just randomly came off. So, the unit started getting water through the hole, making it impossible to...
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