Tefal Grill XXL Doesn't Cook Food Properly!

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Hatice
May 31, 2023 8:49 am
63

for Mother's Day, I got myself the Tefal Easy Fry Grill XXL, ah man, the top gets all crispy but the bottom stays raw, definitely not like they show it in the commercials.  I tried cooking some veggies for like an hour and a half, but they just wouldn't cook. Ugh.  ended up moving them to a pot and cooking them on the stove.  I dropped over 8,000 TL on this thing and it ended up being a total disappointment.  Did I mess up the settings or are other peeps having the same problem? Any ideas please?  I was really hoping this product would be awesome, especially since it's not cheap. But, I soon found out that it doesn't really do what it says it will. it's so annoying when the food turns out bad because it's not cooked consistently. It's like, what's the point?

May 31, 2023 9:03 am (13 minutes after complaint)

Dear Customer, We would like to inform you that the necessary investigation regarding the matter will be conducted and you will be informed as soon as possible. Thank you for your interest in Groupe SEB products. Sincerely, Groupe SEB Customer Communication Center Call Center

May 31, 2023 4:18 pm
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