I got the Tefal Airfryer, brought it home, and tried making fries, but after 40 minutes, the potatoes were still uncooked. When I switched off the product, I realized that the surface it was resting on had become extremely hot. It made my kitchen countertop change color, caused the silicone on my cabinets to swell, and I couldn't even touch the area where I put the product without getting burned. When I opened the fryer's lid, a really bad smell filled the kitchen, and I couldn't even figure out where it was coming from. So, on the fifth day, I decided to return the product. I brought it to Media Markt, and they sent it to Tefal's service center. They said everything was normal, but I think that's totally false. I've decided to go to court about this issue and I've taken pictures of the damages in my kitchen. In court, I'm going to ask for money to make up for these losses because the promise they made about being able to return the item within 15 days no matter what is completely untrue.
On June 28, 2024, I purchased the Tefal Easy Fry Grill Steam from the Tutku Home Appliances store in Izmir Buca Şirinyer. After watching the usage videos via the QR code on the box, I tried to cook potatoes. However, the results were disappointing. Despite following the video instructions, where the...
My Tefal EY801D Easy Fry & Grill & XXL Airfryer, purchased from Media Markt Adana Optimum store, fails to cook properly. Despite following the user manual and watching various Youtube.com videos, attempts to cook Chicken, Meatballs, and Potatoes were unsuccessful. We took it to the service for inspe...
only five days I used the product, in just five short days!! it is damaged. It was a Mother's Day gift, but it wasn't what I expected. Media Markt wouldn't take the return even though I bought it there. sent the product to the service center to get it checked out. But they were like, according to th...
I bought a Tefal FW2018 Easy Fry & Grill & Steam+ oil-free fryer from Media Markt on November 19, 2023. That night, we tried using it, but it made so much steam, like when water boils in a kettle. After we took out the device, we found water inside, making puddles around the lid. We also use the sma...
The Tefal Easy Fry XXL I bought from Media Markt broke down on the second use, after the first. I left the product at the service, and on the 4th day when I called about it, the secretary asked the manager about my product. The manager said the product is under warranty, and they will look at it whe...
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