The Tefal Easy Fry XXL I bought from Media Markt broke down on the second use, after the first. I left the product at the service, and on the 4th day when I called about it, the secretary asked the manager about my product. The manager said the product is under warranty, and they will look at it when it's time. The secretary also informed me that the fault had not yet been identified and closed the conversation. They are interpreting the 20 business day service right by making you wait. I said I would take the product back. They were completely fine with it and said, "Come and get it." I said, "Okay, I'm coming," and waited for about 5 minutes to receive the product from the secretary. When she brought the product, she said the technician wanted to talk to me, which made me laugh. These people have a habit of making you wait. Meanwhile, Tefal's quality should also be reconsidered; that's another topic. There's no Turkish user manual inside. The product and service are not good. I asked Tefal to take the product back, but they said it was not possible. Tomorrow, I will take it to another service for repair, but I already bought a replacement air fryer from another brand. It seems they sell a ₺5 product for ₺15, then make you run from service to service. I didn't write this for you to help me. I want people to see and know. You're not a quality brand.
I bought a Tefal FW2018 Easy Fry & Grill & Steam+ oil-free fryer from Media Markt on November 19, 2023. That night, we tried using it, but it made so much steam, like when water boils in a kettle. After we took out the device, we found water inside, making puddles around the lid. We also use the sma...
Since December, I've been facing the same issue as depicted in the visuals. Despite showing the images to the Media Markt store where I purchased it and requesting it be taken under warranty, they insisted it was fine and refused to refund it. The product doesn't always malfunction but intermittentl...
My Tefal EY801D Easy Fry & Grill & XXL Airfryer, purchased from Media Markt Adana Optimum store, fails to cook properly. Despite following the user manual and watching various Youtube.com videos, attempts to cook Chicken, Meatballs, and Potatoes were unsuccessful. We took it to the service for inspe...
We bought a Tefal Easy Fry XL from Teknosa. After only 20 days of using it, the cooking area started to leak water. I brought the product to the service center, but they quickly gave it back without looking into it. They said, ""Sorry, but this device isn't meant to be used with water."" I told them...
only five days I used the product, in just five short days!! it is damaged. It was a Mother's Day gift, but it wasn't what I expected. Media Markt wouldn't take the return even though I bought it there. sent the product to the service center to get it checked out. But they were like, according to th...
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