Turbo Teen Patti Withdrawal Stuck in Processing Since December 24

I am facing a serious withdrawal problem in the Turbo Teen Patti game app that I downloaded from the Play Store. Earlier, I had already requested a withdrawal of 8,000 rupees to my bank account on 24 December, which is still stuck in processing and has not been credited. In addition to this, I now have 8 more withdrawals in processing with a total amount of around 7,000 rupees. These new withdrawals are also not being completed and are continuously showing as processing. On top of that, when I tried to withdraw 500 rupees once, only 485 rupees were actually processed, and the remaining amount was not explained properly, which makes me doubt the transparency of the charges and deductions. As proof of these issues, I am attaching screenshots from the app showing the pending withdrawals and the incorrect deduction. I request that all my pending withdrawals, including the previous 8,000 rupees and the 8 withdrawals totalling about 7,000 rupees, be credited to my bank account without any further delay, and that the difference in the 500 rupees withdrawal (where only 485 was processed) be clearly clarified and corrected if wrongly deducted. I expect a clear explanation and a prompt resolution so I can use and withdraw my funds safely.