The debt on my Bonus card from CepteTEB is overdue, and I have no way to make a payment. When I contacted the bank for restructuring, they told me that my risk level is still low and that they are waiting for payment. Since I am unable to pay, interest continues to accumulate unnecessarily. I want to use my right to restructuring as granted by the Banking Regulation and Supervision Agency. The approach TEB is taking is not ethical—if I had the means to pay, I wouldn’t have fallen into delay in the first place. I request their assistance in restructuring my credit card debt with a 60-month installment plan.
I have been an active CepteTeb customer since 2018 and currently use their credit card, loan, and overdraft products. Until now, I have always made my payments on time, but for the past year, I have only been able to pay the minimum amounts. I currently owe around ₺830,000 in total and can no longer...
Hi there, I'd like to file a complaint about TEB Bank. I attempted to close my credit card account on Cepteteb by settling all remaining balances. I reached out to customer service to inform them of my decision to close my card and successfully completed the necessary steps. Surprisingly, after a mo...
As a salary customer of TEB Bank, I can confidently say this bank has only caused me regret. Despite having no outstanding debt, a block was placed on both my overdraft account and my credit card. I have always made my payments on time and expected a more reasonable approach. I went to the bank, and...
An employee from TEB bank presented me with a credit card that offers a cash advance with 0% interest on installments. Once I reported a problem, they promptly addressed my concerns and increased my credit limit. They assured me that I could now take advantage of the 0% interest installment cash adv...
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