TEB Refuses to Restructure My Overdue Bonus Card Debt Despite My Request
The debt on my Bonus card from CepteTEB is overdue, and I have no way to make a payment. When I contacted the bank for restructuring, they told me that my risk level is still low and that they are waiting for payment. Since I am unable to pay, interest continues to accumulate unnecessarily. I want to use my right to restructuring as granted by the Banking Regulation and Supervision Agency. The approach TEB is taking is not ethical—if I had the means to pay, I wouldn’t have fallen into delay in the first place. I request their assistance in restructuring my credit card debt with a 60-month installment plan.
No one called or asked, I called back multiple times and they say it is not available. While all other banks are helpful, these ones do not help at all.
