I'm utterly disappointed with my TCL "50C725 4K UHD QLED" TV, which I purchased brand new on November 7, 2022. It exhibits white clouding during black scenes, affecting the viewing experience. When I contacted the service center and they inspected the TV, they took some photos and promised to get back to me. However, they had the audacity to tell me that this issue is normal and suggested that I should buy an OLED TV if I didn't want to experience such problems. (Of course, they conveniently advise me to buy a different TV after selling theirs.) I filed a complaint with the Arbitration Committee, and the technicians they sent confirmed that this is not normal and recommended a replacement. (So it was the technicians, not TCL's own service, who made the decision for the replacement.) It's unacceptable that a brand-new product turns out to be defective, and TCL's service claims it's normal. This behavior seems exclusive to our country and not acceptable in other countries.
Trusting the brand's quality, I bought a TCL 50C725 series QLED television in January 2022. But I was disappointed when the screen started making random horizontal black lines. The warranty may have just expired, but it's disappointing to see these black lines filling the TV's bottom half a month af...
On February 18, 2023, I purchased a TCL 55P615 television. The screen brightness, on the other hand, was very low, and the screen went black during channel transitions. After a while, the brightness naturally returned to normal. Furthermore, I am unable to use the screen mirroring feature, and I am ...
On July 22, 2022, I bought a TCL 55P725 55-inch 4K UHD Satellite LED Android TV from Amazon.com. After the technical service set up the TV on October 4, 2022, we had no problems with it until February 9, 2023, when all of a sudden the picture went out and the screen went black. I told the technical ...
On January 13, 2021, I purchased a 65QE70BA Model TV from the Samsung store. The TV was installed on January 19, 2021, but I soon noticed that there were audio synchronization problems, the sound was cutting out during broadcasts, and there was a significant clouding issue. I opened a service record...
I bought a TCL C725 TV in October 2022, however it stopped working properly on March 29, 2023 due to a faulty LED. The fact that the technical staff indicated they would ship it to Istanbul for repair demonstrates how subpar the company's services are. Before I purchased it, I was aware that the ser...
Comments