I purchased a Tchibo Caffissimo Easy capsule coffee machine, and today, for the first time, the capsule lid became completely stuck and won’t open. I’ve tried several methods — such as unplugging the device and checking the user manual — but I still couldn’t manage to open it.
My product is under warranty, and my invoice number is 100*830.
I am requesting technical support for this issue and kindly ask that it be resolved as soon as possible.
I have been using a Tchibo Pure+ capsule machine for about two weeks, and today I encountered a problem while trying to make coffee. The capsule seems to be stuck inside and I cannot open the lid at all, and at the same time the machine is showing a red light and is not working properly. I bought th...
On August 11, I received a Cafissimo Pure capsule coffee machine as part of a Tchibo online promotion where the machine was offered as a gift with a coffee purchase. I have used the machine approximately 15 times in total. For the past two weeks, I’ve been experiencing a recurring issue — after bre...
The red light on my Tchibo Caffissimo Easy capsule coffee machine keeps blinking continuously. The water tank is full, and there’s no capsule jam or blockage. I unplugged the machine, waited for a while, and then plugged it back in, but the problem still persists. This issue has occurred for the fi...
I’ve been using my Tchibo Cafissimo capsule machine without issues for 1.5 years, but today the lid suddenly won’t open, as if something is stuck inside. Additionally, the red light keeps flashing, and the machine makes sounds like it's about to work, but nothing happens when I press the buttons. Th...
My Tchibo Cafissimo machine's red light is on, and the capsule compartment is locked and won’t open. The water level is between max and min, and I’ve already emptied any extra capsules, but the problem persists. I’ve tried following solutions from online videos and even turned the machine off and on...
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