I have been using a Tchibo Pure+ capsule machine for about two weeks, and today I encountered a problem while trying to make coffee. The capsule seems to be stuck inside and I cannot open the lid at all, and at the same time the machine is showing a red light and is not working properly. I bought the machine from an online store, and my order number is 686715695. Until today I had no issues, so I am quite disappointed that such a problem has occurred in such a short time of use. I request technical support for my Tchibo Pure+ capsule machine, including guidance on safely removing the stuck capsule and fixing the red light problem, or if necessary checking and repairing the device so that I can use it without any issues again.
I purchased a Tchibo Caffissimo Easy capsule coffee machine, and today, for the first time, the capsule lid became completely stuck and won’t open. I’ve tried several methods — such as unplugging the device and checking the user manual — but I still couldn’t manage to open it. My product is under w...
I’ve been using my Tchibo Cafissimo capsule coffee machine without any problems, but today it suddenly stopped working and the red light keeps coming on. The machine isn’t taking in water, even though I’ve turned it off and on, and cleaned it thoroughly. It was working perfectly fine before, and I h...
I’ve been using my Tchibo Cafissimo capsule machine without issues for 1.5 years, but today the lid suddenly won’t open, as if something is stuck inside. Additionally, the red light keeps flashing, and the machine makes sounds like it's about to work, but nothing happens when I press the buttons. Th...
My Tchibo Cafissimo machine's red light is on, and the capsule compartment is locked and won’t open. The water level is between max and min, and I’ve already emptied any extra capsules, but the problem persists. I’ve tried following solutions from online videos and even turned the machine off and on...
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