Requesting Device Ban Removal on Tango – Over a Month Waiting for Help

I have been dealing with a device ban on the Tango app for over a month, and despite multiple attempts to resolve this, I have not received any assistance. I’m incredibly frustrated and unsure why the ban was placed in the first place. I need clear guidance on how to have this ban lifted so I can access my account again. Every day that this issue remains unresolved, it disrupts my experience and makes me feel ignored as a customer. Please address this issue urgently and provide a direct response.