I'm trying to disconnect my Yapı Kredi Bank account from the Tango mobile app, but every time I attempt the removal, I get the same error message: “Oops, something went wrong. Please try again later.” This isn’t a one-time issue—it has happened during multiple attempts in the past, and the app still won’t allow me to unlink my bank account.
Since this morning, I’ve tried countless times, but the error persists. On top of that, the in-app support system isn’t working either. I tried messaging customer service, but my messages won’t send, and I haven’t received any reply or acknowledgment. I feel completely stuck and ignored.
I am extremely frustrated that my personal banking information remains linked despite repeated efforts to remove it. I expect Tango to resolve this issue urgently and fully disconnect my Yapı Kredi account from their system. This situation is unacceptable and must be addressed immediately.
On July 22 at 20:19, I transferred diamonds worth 75 dollars to my account on the Tango app via Airwallex. Although four days have passed, the diamonds have not been credited to my account. Despite contacting both Airwallex and Tango customer service after the transaction, I have not received any response and my grievance continues.
I request that the relevant amount be credited to my account as diamonds or that my payment be refunded. I kindly ask for my grievance to be resolved as soon as possible.
Hello, I’m having a frustrating issue with the Tango app—I can’t remove my Visa card link. Every time I try to disconnect it, the process fails, and I get an error message. The app tells me to contact customer support, but that option doesn’t work either; it just gives me another error. I’m stuck an...
Hello Tango support team. I’ve closed my Visa card, but I’m still unable to unlink it from my Tango account. I’ve tried several times to remove it, but the system won’t allow it. Each time I attempt to disconnect the card, nothing works. Even more frustrating, whenever I try to withdraw money, the ...
For nearly one month, I have been trying to withdraw my balance from the Tango app using both my bank card and credit card, but every attempt has been automatically rejected. I currently have $18 in my account, yet no matter how many times I try, the withdrawal process fails. What frustrates me even...
My Tango account was suddenly suspended for no reason, and I’ve been waiting for months to have it restored. Despite numerous attempts, I keep encountering the same error, and no explanation or solution has been provided. This has left me completely locked out of my account, unable to use the app or...
I placed a withdrawal from my Tango account using my Visa card, but it keeps getting rejected, stating there is an issue with my provider. Now, I’m unable to disconnect my Visa card from the account, and I urgently need to withdraw my money from Tango. I’m really confused and unsure of what’s going ...
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