My annual membership on the Tandem app, which I had originally started voluntarily, was automatically renewed just moments ago without my permission, even though I did not want to renew it. The membership fee was charged directly to my credit card. I did not receive any clear or understandable notification about the renewal, so I do not approve of this automatic charge.
I request the immediate cancellation of this renewed membership period and a full refund of the amount charged to my credit card. I kindly ask that this transaction be reviewed as soon as possible and that I receive a prompt response regarding the issue.
Even though I canceled my language learning subscription in the Tandem app approximately one year ago through the application itself, the app has continued charging my card $2 every month without my permission. These charges did not stop even after the cancellation process was completed. I contacte...
On July 22, 2025, I purchased approximately a six-month membership through Buddy.ai. Without any notification or my explicit consent, my membership was automatically renewed on January 21, 2026, and $11 was charged to my credit card under the description “Buddy ai Kids.” At the time of subscription...
On February 16, 2025, Tandem Language charged me ₺399.99 without my permission, even though I was only using the free trial version of the app. I never authorized a subscription or payment of any kind. After noticing the unauthorized charge, I immediately tried to reach out to both Apple Support and...
I recently discovered that my card has been charged regularly for the past 5–6 months for a Learna-related package, even though I have not used the application and was not aware of these charges. During this entire period, I did not actively use the app, nor do I recall giving any consent or request...
I intentionally purchased a 6-month subscription to the Buddy app in May 2024 and paid for the first 6 months. However, the subscription was automatically renewed for the second 6 months without my approval and without any notification. It was added to my Türk Telekom line and appeared on my bill da...
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