My Tandem Language account was wrongly banned, how can I easily resolve it?

I was using the Tandem app on Android with the username fktz under a Premium subscription. Three days ago, I purchased a Premium membership via Turkcell payment. However, today my account was suddenly suspended without any reason and without any prior warning. The only message I received was that my...

My Tandem language app account was banned for no reason while I was chatting. I’m really fed up with this situation. It seems like ignorant people keep reporting me, causing my account to be repeatedly closed. I’m trying hard to improve my English and use the app positively, but these unfair bans st...

My Tandem account was blocked for no apparent reason. I made sure to follow the regulations and even purchased a premium subscription. I paid for this service and really enjoyed the app, but now I am unable to access it. I was very careful to follow the rules, so I do not understand why my account w...

Why was my Tandem VIP account banned for no reason? Please, Tandem, tell me why. I have been using this app for a year to learn languages and make friends around the world. Suddenly, my VIP account got banned, and I have no idea what I did wrong.

Hi, my name is Brian J***, and my Tandem account is jo***@gmail.com. I was banned on Tandem because I am a total beginner in the English language and tried to communicate with someone there, but perhaps I came across as improper. I would like to request access to my account or a refund of my money. ...

I was banned on Tandem without any valid reason, just one day after upgrading to Tandem Pro. Some individuals who don’t like me falsely reported my account, and I demand that this issue be resolved immediately. I also request a full refund for the payment I made. Please correct this situation as soo...

I have an account on the Tandem language app, but I can’t log in. Every time I try, I get a message saying, “wait 7 days,” yet even after waiting, I’m still unable to access my account. This has been ongoing, and it’s frustrating not being able to use the app as expected. I’m requesting immediate a...

I mistakenly reported my friend on Tandem, and as a result, their account was banned. They didn’t do anything against the app’s guidelines; this was entirely a misunderstanding. I would like their ban to be lifted so I can reconnect with them. I’m reaching out to Tandem support to address this unfa...

I applied for a Tandem membership, but every time I try to access the app, I’m told to wait 7 days for approval. Despite waiting months, I still can’t use the app. A friend of mine was approved within a single day when they signed up, so I don’t understand why my application is being delayed repeate...