I was permanently banned from Tandem without any prior warning or any clear explanation of which policy I supposedly violated. Even though I submitted multiple support tickets and provided evidence showing that my interactions were respectful and within the platform’s guidelines, I only receive automated responses and the same message over and over again, with no proper investigation. I kindly request that my case be reviewed thoroughly and that my account be reinstated if no valid violation is found.
I was banned on Tandem without any valid reason, just one day after upgrading to Tandem Pro. Some individuals who don’t like me falsely reported my account, and I demand that this issue be resolved immediately. I also request a full refund for the payment I made. Please correct this situation as soo...
My Tandem language app account was banned for no reason while I was chatting. I’m really fed up with this situation. It seems like ignorant people keep reporting me, causing my account to be repeatedly closed. I’m trying hard to improve my English and use the app positively, but these unfair bans st...
I mistakenly reported my friend on Tandem, and as a result, their account was banned. They didn’t do anything against the app’s guidelines; this was entirely a misunderstanding. I would like their ban to be lifted so I can reconnect with them. I’m reaching out to Tandem support to address this unfa...
My Tandem account was blocked for no apparent reason. I made sure to follow the regulations and even purchased a premium subscription. I paid for this service and really enjoyed the app, but now I am unable to access it. I was very careful to follow the rules, so I do not understand why my account w...
Comments