My package with tracking number 25155247960952, which was supposed to be delivered from Istanbul to Konya via Sürat Kargo, was held at the departure city’s transfer center for two days and was not delivered on the scheduled date of 26/09/2025. It still has not reached Konya. I called Sürat Kargo customer service twice regarding this issue, and they only stated that a record was created, but I have received no follow-up and my problem remains unresolved. I request that my package be delivered urgently and that I receive an apology for the delay.
My shipment with tracking number 15622290961392, sent via Sürat Kargo, has not been delivered to me for 5 days through the Konya Matbaacılar Branch. A...
My shipment with Sürat Kargo, tracking number 37219173262101, has not been delivered for nearly two weeks. I’m located in Sultanbeyli, Istanbul, and my package is currently at the Sancak Branch. Every day, I receive a message saying “out for delivery,” followed by another saying “you can pick it up ...
My standard shipment with tracking number 34847769232220, sent to me via Sürat Kargo Kadıköy Moda branch, has not been delivered for 5 days. Although the seller shipped the product quickly, Sürat Kargo has given a different excuse each day. On the first day, they said it could not be delivered on ti...
Sürat Kargo, with tracking number 37242371751515, sent a message saying my package had been delivered, but it is nowhere to be found. When I called the Alibeyköy Sürat Kargo Sağlık branch, they told me it had already been delivered. The next day, they said the package was actually at the branch and ...
Since November 12, my Dolap order with tracking number 21044371432269 has not been delivered to me by Sürat Kargo. The package was supposed to arrive at the Küçükçekmece branch for home delivery, but it has been stuck at the Esenyurt transfer center and has not moved. When I called customer service ...
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