On March 28, 2025, my package, which was supposed to be delivered by Sürat Kargo İzmir/Buca Adatepe branch, was marked as delivered, but I have not received it. When I contacted your branch and spoke with the courier, I was informed that the package was left at the apartment entrance without even obtaining the delivery code. Despite the records being opened, Sürat Kargo is still investigating, and there has been no response regarding the stolen package for four days. The courier claims to have left the package at the apartment entrance without obtaining the delivery code or even notifying me. If the package was left there, who stole it?! Since this is a legal matter, I expect an urgent response. If no response is provided, I will take legal action.
Sürat Kargo Istanbul Esenler branch marked my package as delivered on February 18, 2025, at 14:19, but I never received anything. When I called customer service, they asked for my tracking number and then told me that there was an issue with the delivery and that they would get back to me. However, ...
Sürat Kargo, with tracking number 37242371751515, sent a message saying my package had been delivered, but it is nowhere to be found. When I called the Alibeyköy Sürat Kargo Sağlık branch, they told me it had already been delivered. The next day, they said the package was actually at the branch and ...
I received a message from Sürat Kargo stating that my package was out for delivery at 18:24, despite their working hours being until 18:00. However, no one showed up at my door that day. When I called the next day, they claimed they wouldn't deliver the package because the outer door of my apartment...
On November 10, 2024, at 17:04, my package was marked as delivered to my workplace by Sürat Kargo. Since it was a Sunday and my workplace was closed, I could not receive the package. Assuming it would be delivered on Monday, I waited, but it did not arrive. On Tuesday, I visited the courier company,...
The product I purchased through the Dolap app, with web order code 2468749693562038, was handed over to Sürat Kargo and arrived at the delivery branch. It stayed there for two days before being marked as delivered without ever reaching my home. Somehow, this happened without a delivery code, and dur...
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