On 03.09.2024, my package that arrived at the Denizli Bayramyeri branch didn’t ring the doorbell or call, instead they just called to say, “we came, you weren’t there, you can pick it up from the branch,” without even asking if I was home. It was around 9-10 in the morning, where could I possibly be at that time? If this is how it’s going to be, why am I paying for home delivery? Everyone should just go pick up their packages from the branch then, is this not absurd? I want the authorities to address this situation. People’s rights are being violated. Someone could be pregnant, have a newborn, or be ill. How are you going to compensate for those people’s rights just to avoid making an effort? Frankly, I do not forgive them. Dealing with such issues in the final stages of my pregnancy is truly exhausting.
My package arrived at Altunizade Sürat Kargo on 04.11.2024. Considering the high volume of orders due to November sales, I didn’t check the tracking status. However, on 09.11.2024, at 10:05 a.m., my package was marked as out for delivery and then returned at 10:07 a.m. I am certain that it was never...
The order I placed on Trendyol on September 14, 2024, was handed over to Sürat Kargo’s Mardin Nusaybin branch for home delivery on September 17. The delivery date for the shipment with tracking number 19438251141080 was September 20. On September 23, Sürat Kargo sent a message at 14:00 saying, "Your...
Sürat Cargo has failed to deliver my package as expected. Although the package showed as delivered on November 12, 2024, it appeared in the distribution branch at 9:17 on November 11, 2024, in the app of the company from which I purchased it. I tried calling the branch throughout the day to confirm ...
The person named F*** I***, who claims to be the manager of the Sürat Kargo Gebze Köşklüçeşme branch, started shouting over the phone in an extremely inappropriate manner when I called to get information about my delivery. He used offensive language and displayed rude behavior. When I asked on 10.10...
Hello, I recently made an online purchase, and my product was scheduled for delivery by Sürat Cargo. Surprisingly, I received a notification stating that it was delivered at 16:19. However, the cargo was nowhere to be found. In an attempt to resolve the situation, I asked my neighbor downstairs if s...
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