I Lost My Balance After Using Supertotobet Promo Code Despite Live Support Assurances

I recently participated in a promotion at Supertotobet, where the offer was clearly stated: either "make 1000₺, deposit 100₺, withdraw 500₺" or "make 1500₺ and withdraw 250₺." Before starting, I connected with live support to confirm all the details. I specifically asked, "Will I face any withdrawal issues? Will you claim a 'last 5 transactions activity' requirement later?" They assured me multiple times that there would be no problem.

After reaching a 1000₺ balance, I contacted support again to double-check. They once again guaranteed that I could withdraw smoothly without any issues. Trusting their words, I deposited 100₺ as instructed. However, when I tried to withdraw the 500₺, my entire balance suddenly disappeared.

When I asked why my balance was gone, they blamed it on the "last 5 transactions activity" rule—the very issue I had specifically raised and been reassured about! To make things worse, they abruptly ended the chat without offering any real explanation or help.