I Report Supertotobet Promo Code Terms Changing and ₺500 Withdrawal Block

I used a promo code on Supertotobet and clarified the terms with their live support before proceeding. They explained that if I brought my bonus balance to ₺1,000, deposited ₺100, and waited two hours, I would be eligible to withdraw ₺500. I specifically asked if any of my last five transactions would block this process, and they confirmed there were no issues—I had fulfilled all conditions.

Following this, I increased my balance above ₺1,000 and deposited the required ₺100. After waiting the stated two hours, I requested the withdrawal. However, instead of approving it, they zeroed out my balance and claimed my last five transactions were incompatible with the promo code rules. When I reminded them of our earlier conversation, they denied ever confirming eligibility.

This inconsistency is deeply frustrating and feels deceptive. They gave me misleading information just to secure my ₺100 deposit, then refused to honor the promised ₺500 withdrawal. I feel scammed and disappointed by a platform I expected to be transparent.