Placed Order on Oct 19, Still No Delivery from SuperStep

Hilal
SuperStep
November 3, 2025 2:12 PM13

I placed an order through SuperStep Online on October 19, 2025, but as of November 3, 2025, my order has still not been delivered. I have tried contacting SuperStep through their customer service numbers, but I have been unable to reach anyone.

I also sent an email and filed a complaint, but I have not received any response so far. This is the first time I’ve experienced such an issue, and I find the lack of communication and service unacceptable.

If my order is not delivered or resolved promptly, I intend to exercise all my legal consumer rights.

Comments

Similar Complaints

SuperStep Canceled My Discounted Shoe Order Without My Consent

Ardahan
SuperStep
November 25, 2024 11:19 AM12

On November 17, 2024, at 9:35 PM, I placed an order for a pair of shoes on the SuperStep website, adding additional item...

1

Superstep Delays My Refund for Returned Shoes Despite 2-Month Wait

Ela
SuperStep
November 27, 2024 4:09 PM46

I returned a pair of shoes purchased from Superstep’s website and was informed that a manual refund would be processed t...