SuperLive locked me out after the update, how can I recover access without losing my data?

To fix problems, force-close the app and restart your device first. Check the app store on your device for changes to make sure you're using the most up-to-date version.

If the problem keeps happening, you can try removing and restarting the app. This process usually doesn't affect the data you have saved. ​

If these steps don't help you get back in, you might want to reset your device's network settings, since problems with connection can sometimes make it hard to log in.

To reset your iOS network settings, go to Settings > General > Reset > Reset Network Settings. On an Android phone or tablet, go to Settings > System > Reset Options > Reset Wi-Fi, mobile, and Bluetooth. After that, don't forget to connect to your Wi-Fi network again. ​

Should you still be having problems, you should contact SuperLive Plus's customer service.

If the problem remains unresolved, consider filing a complaint on Xolvie to raise awareness about the issue and inform others.