Today, I attempted to log into my SuperLive account to check my messages, but I received a “user is inactive” message and was unable to access my account.
Since support is only available within the app, I currently have no way to contact customer service from my account screen. I use this account to withdraw my money, and I am extremely concerned that I cannot access the app, my funds, or my messages.
I have not made any subscription payments; I only use the account for withdrawals. I request that my SuperLive account be urgently reactivated, that my access to my messages and funds be fully restored, and that I be clearly informed of the reason why my account was marked as inactive.
During a regular live stream on SuperLive, my account was suddenly and permanently suspended without any warning or explanation. I am absolutely certain I did not violate any community guidelines or terms of service. I was simply broadcasting as usual, yet my account was frozen in the middle of the ...
I am experiencing serious login and messaging problems with the SuperLive app. I can no longer access my old account, and despite creating a new account, I still cannot use the app properly. When I try to join live broadcasts, I cannot type anything in the chat or send private messages because the k...
My SuperLive account has been hacked, and I want to make it absolutely clear that I am not responsible for anything that may have happened through it. Whoever accessed my account without permission should be found and held accountable. I’m not the one behind any unauthorized actions or messages, and...
I recently created a SuperLive account, but out of nowhere, it got suspended without any explanation. I was simply using the app normally when I suddenly received a message stating that my account had been frozen. I have not violated any rules, nor have I engaged in any inappropriate activity. As a...
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