Super Live App Not Loading or Logging In – Need Account Recovery

November 10, 2025 3:26 AM381

I’ve been using the Super Live app for quite a long time with two different phone numbers, but I can no longer access either of my accounts. Previously, I could log in using the same numbers without any issues—verification codes were sent successfully, and I was actively using the app. However, for the past two to three months, I’ve been unable to download or log in to the app at all.

When I try to open or sign in, I usually get a “network connection failed” error, or sometimes it says that my phone numbers have already been used. I’ve tried deleting and reinstalling the app, switching to different internet connections, and attempting to log in with both of my phone numbers multiple times, but nothing has worked.

Since I can’t access the app, I’m also unable to contact Super Live’s support team. I used to be a VIP user, had a high rating, and never received any penalties or warnings. I also made occasional payments to send gifts within the app.

I’m requesting that my phone numbers be reactivated, my old accounts restored, and that I be able to download and use the app again. I would appreciate it if this issue could be resolved as soon as possible.

Yunus
November 14, 2025 7:38 PM

For about a month, I have not been able to access my old accounts on the Superlive application. When I try to log in with the same phone number and information, I get an error saying 'This information has been used before.' When I enter the verification code via mobile phone, it seems like the account will be opened, but then it closes again and gives a warning saying 'An unexpected error occurred.' This issue repeats with every login attempt and I cannot access my account in any way. My username: [email protected]. Since I cannot access my accounts, I have also been victimized regarding my payments totaling 200,000 sheep made in the application. I have all payment receipts and transaction numbers available, and I can provide them if requested. I urgently request that my issue be resolved, either by reopening my accounts or refunding the payments I have made.

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