I am experiencing serious login and messaging problems with the SuperLive app. I can no longer access my old account, and despite creating a new account, I still cannot use the app properly. When I try to join live broadcasts, I cannot type anything in the chat or send private messages because the keyboard does not open.
This situation prevents me from using the app’s most basic features, making it impossible to interact with other users. I have checked my device and internet connection, and everything else works fine, so this problem seems to be related to the SuperLive platform itself.
I kindly request a clear explanation of why I cannot access my old account and why messaging features do not work on my new account. Please provide technical support to fix this issue so I can use SuperLive without interruptions.
I look forward to your prompt assistance in resolving these problems and helping me fully enjoy the platform again.
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