Someone Hacked My Account and Supercell Offers No Support

July 24, 2023 10:08 am
315

My Clash of Clans account was hacked between 2:00 am and 8:00 am on August 24, and someone used Supercell ID to link it to another Gmail address. When I told Supercell about what happened, they sent me an automated message but didn't help me in any way. So, all the hard work I put into building up my account was for nothing. I want to make it clear that I'm going to sue Supercell because they didn't help me or the person who stole my account. It can't be right that a big gaming company like Supercell doesn't have enough security in place to protect its gamers. It's also disappointing that they didn't do anything to help me get back into my account, which I had worked hard on. I want Supercell to grant me access to my account.

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Comments

Ferhat

I have had the same problem. Their ingame chat system interrupts my chat with an agent and ask for the last 4 digits of the phone number that the hacker used. Someone hacken in my game account and linked it with another Supercell ID ı'm guessing. The email support can't and won't help me they say. I lost my account of well over 7 years because someone hacken and changed account information. Now ı look suspicious for trying to GET my account back. They should Fix there support system, and use a decent live chat method instead of the otto bot.

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