On 09/05/2025, I purchased Brawl Pass Plus at a discounted price of ₺180 from my own account in Brawl Stars using my Samsung Galaxy S23 device. The product was successfully added to my account.
However, just a few minutes later, I received an SMS from my bank stating, “We are temporarily blocking your card, please confirm if this payment was made by you.” Since it was my own purchase, I confirmed it. But afterward, I discovered that an additional ₺199 had been withdrawn from my card without my knowledge.
This second payment appears under my brother’s account as if Brawl Pass Plus was purchased there as well. Yet my brother insists he did not buy anything, and no product has been added to his account.
I attempted to contact Supercell and Brawl Stars support about this issue, but I have not received any response. I request a refund of the unauthorized ₺199 charge and a resolution to this problem so that my grievance is addressed.
On August 14, 2025, a payment of ₺1,619.95 was charged to my line by Supercell without my knowledge or consent. I have no connection, subscription, or in-game account with Brawl Stars or Supercell. This is the first time I have encountered such an issue, and I have never experienced a similar transa...
Last night, while I was asleep, my bank account was charged 6.99₺ for a Brawl Pass purchase on Supercell without my knowledge or permission. I only found out when I checked my account. This unauthorized transaction is unacceptable. Supercell, if you see this message, I urgently request a full refund...
We purchased the Brawl Pass Plus for ₺399 through the Supercell Store, and the payment was successfully taken from our bank. However, there’s been no change in the game, no confirmation receipt, and no response from support. I request an immediate fix so that the Brawl Pass Plus is applied to our a...
On November 1, 2025, I purchased the Gold Pass and an additional $1 in-game item for Clash of Clans through the Supercell Store using my Tosla physical card from Balıkesir. A total of $5 was charged to my card (receipt/transaction number: 133896450). The payment was made through my Clash of Clans ac...
I recently discovered that Supercell charged my Yapı Kredi Bank card for a large amount without my permission or prior knowledge. I never authorized any such payment, and I have no idea how the company accessed my card details in the first place. This raises serious concerns about payment security a...
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