I booked a stay at Sunshine Holiday Resort Fethiye through Jolly Tur. When I arrived, Jolly Tur’s representative, B Bey, contacted me and helped with check-in. However, the room had multiple issues from the start.
The toilet seat was broken, and the ceiling was leaking water. While they fixed the toilet, they did nothing about the leak, despite my complaints. Instead, they kept stalling for a week, pretending to address the issue, but no real action was taken. It became clear that the staff had no proper communication, and their lack of care was appalling.
Sunshine Holiday Resort Fethiye and Jolly Tur, treat your guests with respect and address serious room issues properly! Travelers, beware—this hotel ignores complaints and leaves you with unresolved problems!
I booked two rooms for five people at Sunshine Holiday Resort through Jolly Tur for a Bayram holiday stay between June 27 and July 1, 2023 (reservation numbers HD-2305EPBD and HD-2305APNC). I made the booking 1.5 months in advance, yet when we arrived at noon, we were told to wait. We didn’t get our...
I stayed at Sunshine Holiday Resort on July 16, 2023, and it was the worst vacation experience I’ve had in Fethiye. My family vacations here every year, but this was the first time we were so disappointed. The waterslides were only open for two hours a day, and drinks were served only in plastic or...
I made a reservation at Sunshine Holiday Resort, but when we arrived, we were told we would be given a different room than the one we booked. When we objected, instead of helping us, the staff coldly responded, "Then leave if you don’t like it." That level of disrespect and lack of professionalism w...
I booked a vacation at Sunshine Hotel Fethiye, expecting a pool-view room, as promised. Seven families in our group booked together, but when we arrived, the hotel failed to honor their commitments. Instead of the agreed-upon rooms, we were given attic-level rooms with walled balconies, completely d...
We chose Sunshine Holiday Resort for a family vacation, but it turned out to be a major disappointment. From the moment we arrived, the problems began. The beds were extremely uncomfortable, and the air conditioning in our room didn’t work at all—we couldn’t sleep because of the heat. When we report...
Comments