SunExpress Ignoring My Urgent Request for Travel Records Since October 4

In 2024, I submitted a written request to SunExpress Airlines on October 4, asking for all my travel records for the year. Since then, I’ve followed up four times, emphasizing the urgency of my request, and even submitted two reminders through their website. Yet, today is October 26, and I am still waiting for a response. The service quality seems to be declining each day, and I wish I had other airline options to avoid this frustrating experience. SunExpress, please prioritize my request and provide the necessary records promptly.