Sugo Won’t Let Me Log Into My Accounts via Email
I am unable to log into my Sugo accounts via email, even though I have actively used these accounts. Whenever I try, it shows an error saying "login failed," and no matter what I do, I cannot access my accounts through email.
I can still log in through Facebook, but email login is completely blocked, which is extremely frustrating since I primarily used my email accounts for access.
I urgently request that Sugo investigate this issue, restore my email login access, and make sure players are not unfairly locked out of their accounts. I would appreciate immediate assistance to resolve this as soon as possible.
Dear User h****, First of all, we would like to express our regret for the situation you have experienced. Your complaint has been taken into consideration by us, and I have immediately initiated the process to take the necessary actions. You can be sure that once our checks are completed, we will provide you with fast, accurate, and solution-oriented support as soon as possible. We are always here to serve you better. Best regards, Sugo Support Team
H**** Dear User, First of all, we would like to express our regret regarding the situation you have experienced. In order to resolve your complaint as soon as possible and provide you with prompt support, we have a small request from you so that we can check your relevant transactions: If you remember, could you share with us your Sugo ID number or information such as the email address or phone number associated with your account? Once we receive this information, we will carefully review the process and get back to you as soon as possible. Thank you for your interest and understanding. Please know that we are always here for you. Best regards, Sugo Support Team
