Sugo Won’t Let Me Deposit Funds Anymore
I have been using Sugo for a while and made many successful deposits in the past without any issues. However, now I am unable to load any funds at all, and because of this, I can no longer chat with my friends on the platform.
I contacted my bank to check if there was any problem on their end, but they confirmed that everything is working fine. Clearly, the issue lies with Sugo, not my payment method.
I respectfully request that Sugo immediately fix this problem and restore my ability to make deposits. I genuinely enjoy using the app and want to continue interacting with my friends without these unnecessary obstacles.
Dear User m****, First of all, we would like to express our regret for the situation you have experienced. Your complaint has been taken into consideration by us, and I have immediately initiated the process to take the necessary actions. You can be assured that once our checks are completed, we will provide you with fast, accurate, and solution-oriented support as soon as possible. We are always here to serve you better. Best regards, Sugo Support Team
M**** Dear User, First of all, we would like to express our regret for the situation you have experienced. In order to resolve your complaint as soon as possible and provide you with prompt support, we have a small request: If you remember, could you share your Sugo ID number or information such as the email address or phone number associated with your account with us? After receiving this information, we will carefully review the process and get back to you as soon as possible. Thank you for your interest and understanding. Please know that we are always here for you. Best regards, Sugo Support Team
