I am having serious issues withdrawing money from Sugo using diamonds. First, PTT is not even available as a withdrawal option. I selected Ziraat Bank and entered my PTT IBAN, but nothing happened—no confirmation, no response, and no funds received.
On top of that, most of the messages I send through the platform don’t even go through, making it nearly impossible to get support. This lack of communication is unacceptable!
I urgently need someone from Sugo to respond and resolve this issue. I also want to leave my current affiliation, but I can’t get any assistance. Please help me as soon as possible. I expect a prompt resolution to this frustrating experience!
I am a Sugo member using account ID: 117852117. On my account, the diamond withdrawal screen does not appear at all. I am using an iOS device, but a friend of mine who also uses iOS can see the withdrawal option normally on their device. I have contacted live support multiple times, explained the s...
On September 25, 2025, I submitted a withdrawal request on the Sugo app for 25,000 diamonds (worth about ₺500). My transaction ID is 5416. I directed the withdrawal to my Halkbank account, and I am certain that I entered the details correctly. However, even after about 20 hours, the money has still...
My Sugo account has been suspended, and I haven’t been able to resolve the issue through email support. Every response I receive either comes from an automated system or someone who clearly isn’t based locally, making it impossible to have a proper conversation or get clear answers. It’s incredibly ...
I have been trying to use the “Diamond Withdrawal” feature on the Sugo app for the past two days, but I have not been able to complete the process. Each time I attempt it, I get an error and the transaction fails. I even tried at different times of the day and from a different device, but the issue...
I have been using Sugo for a while and made many successful deposits in the past without any issues. However, now I am unable to load any funds at all, and because of this, I can no longer chat with my friends on the platform. I contacted my bank to check if there was any problem on their end, but ...
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