Unauthorized Purchases on Monopoly GO by My Child Denied Refund

Sevinç
Sevinç
Monopoly
December 4, 2024 2:57 AM15

My 5-year-old son played Monopoly GO on my phone and made multiple purchases using the card linked to my Apple account. I didn’t notice until later and immediately removed my card details and reported the issue to Apple. I requested a refund for the unauthorized charges, but my request was denied. This situation has left me feeling frustrated and unheard. I’ve asked for the refund to be reconsidered, and I’m waiting to see how they will respond this time. I expect Apple and the game developers to take responsibility and provide a resolution for this issue. Parents should be supported in cases of accidental purchases by children, not left to deal with the financial burden.

Comments

Similar Complaints

Outfit7 Kept Charging My Account Without Consent Even After Deleting Game

Cemile
Cemile
Outfit7
September 30, 2024 8:12 PM24

My 3-year-old son accidentally made a purchase in an Outfit7 game, and ever since then, my account has been charged repe...

Outfit7 Kept Charging My Account Without Consent Even After Deleting Game
1

Google Play Denied Refund for Unauthorized eFootball Charges — What to Do

Kadir
November 6, 2025 1:18 PM45

I let my nephew use my Google Play account and bank card so he could play games. However, even though he is underage, he...