Studocu keeps auto-renewing my subscription, what steps actually stop future charges?

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Xolvie
Xolvie Resolution Specialist December 26, 2025 1:53 pm

If Studocu keeps auto-renewing your subscription;

• Contact Studocu support via email or website support and state that your subscription keeps renewing without consent
• Provide your account email, subscription details, renewal dates, and screenshots or bank statements showing repeated charges

Ask them to;

• Confirm the subscription is fully canceled on their system
• Disable auto-renewal permanently
• Refund any unauthorized renewal charges

If the problem persists;

• Save cancellation attempts, emails, and payment records
• Cancel the subscription directly via the app store or payment provider used
• Contact your bank or card issuer to block future charges
• File a complaint on Xolvie to document the issue and seek a fair resolution

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