I am using a SteelSeries Apex 9 Mini, and unfortunately, the switch for the ESC key broke. Although I have a warranty with Despec, I didn’t send it in because the damage was my fault. I visited the store where I purchased it to ask about replacement parts, but they couldn’t provide one.
I’ve been unable to find a single replacement switch, either in stores or online. SteelSeries Turkey does not support direct shipping, leaving me stuck without a solution. I’m willing to remove an extra key to demonstrate the difference, if necessary. Please assist me in finding a replacement switch so I can continue using my keyboard.
I own a SteelSeries Stratus Duo controller, and during the warranty period, the left joystick began malfunctioning. Unfortunately, the warranty expired on July 20, 2024, due to ongoing issues trying to reach technical service. On July 11, 2024, I contacted the service centers listed on the warranty...
I purchased a SteelSeries Nova 5 headset, but unfortunately, my cat damaged the ear pads, rendering them unusable. I tried to obtain original replacement ear pads through the SteelSeries official website, but they do not ship to Turkey. I then contacted the distributor, who informed me that they cou...
I ordered the SteelSeries Aerox 3 Wireless gaming mouse from Amazon Turkey on November 6, 2023, and the warranty period started on the delivery date, which is noted as 2 years. The product was still under warranty when the malfunction happened, as it couldn't reach me before November 7, 2023. Unfort...
The warranty period of the SteelSeries Aerox 3 Wireless gaming mouse that I ordered from Amazon Turkey on November 6, 2023 began on the date it was delivered to me and was stated as 2 years. Since the product could reach me no earlier than November 7, 2023, it was still under warranty on the date th...
I sent my Xbox controller to Microsoft Türkiye for a warranty claim. Before shipping, I called customer support to ask about the process, and they clearly stated that since there is no repair service in Turkey, they would replace it with a brand-new unit. After waiting 10 days, I received a used co...
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