Hello. I didn’t want to name the brand at first, but I have no choice—this is about Steam. I purchased a game that turned out to be problematic and completely unenjoyable. Unfortunately, I went slightly over the 2-hour playtime limit before realizing how flawed it was. Now, Steam’s system is blocking my refund request solely because of that time rule.
This rigid policy doesn’t account for players who give a game a fair shot before deciding it’s not worth keeping. I didn’t abuse the system, I just needed a little more time to evaluate the content. The game doesn’t work as promised, and I’m stuck with it.
Steam, your automated refund system needs human oversight and flexibility. I demand a refund for this game and urge you to consider exceptions for cases where a product doesn’t meet expectations.
I’ve been unfairly restricted from accessing my Steam account, and I believe this is due to a system error. I purchased a game, and it was refunded within 3–4 days—something I had no control over. Shortly after, my account was banned for alleged fraud, which is completely false and extremely frustra...
I bought ETS2 on Steam on 01.08.2023 and wanted to return it and refund on 05.08.2023. As all ETS2 players know to better understand the game, you need to try mods and see the details in the game. I didn't like it after I tried DLCs. I opened a ticket for refunding. However, Steam rejected it due to...
A few days ago, I made the purchase of the Hearts of Iron 4 game through steam, and I was so excited to give it a try. But unfortunately, after 20 minutes of playing, I had to return it empty handed because there was no refund option provided by Steam. This totally goes against my expectations from ...
I made a purchase on Steam, but decided to return the product and requested a refund on April 23. Steam processed my request and marked the refund as completed. However, today marks nearly a full month and ₺417.30 has still not been credited back to my bank account. I’ve contacted Steam support and...
Comments