On January 24, 2026, around 12:21 PM, I used a $16 trial bonus offered on the Starlight Casino site and increased my balance to approximately $155 by meeting the stated conditions. According to the rules, I was told I was eligible to withdraw $16. Based on this, I submitted a withdrawal request via bank transfer for $16.
However, even after about 12 hours, the money has still not been transferred to my account, and my withdrawal request continues to show as “under review” in the system. When I contacted live support, I was only told that the teams would review and send the payment, but no concrete response has been provided and the payment has not been completed.
I request that my earnings from the trial bonus, for which I have fulfilled all conditions, be paid to my account in full via bank transfer as soon as possible. I also ask that clear and transparent information be provided regarding such delays. Otherwise, I believe other users should be cautious about trusting these bonus campaigns.
I have been trying to withdraw my balance of approximately $1,158 from my account on the Starlight Casino site since February 13, 2026, but the money has still not been paid to me. When I submit a withdrawal request through the system, my balance continuously appears as “under review,” but the proce...
On February 18, 2026, I earned approximately $1,240 on the Starlight website and submitted a withdrawal request the same day. Although I had previously received a small payment from the site, this amount has not been paid to me. Moreover, a previous earning of approximately $1,240 was also not paid....
I was playing on the Starlight Casino site under the username emr2004. After winning approximately $819, I submitted a withdrawal request on February 11, 2026. For three days, my account showed as “under review,” and then I completely lost access to my account. Not only has my winnings not been pai...
Today around noon, I submitted a withdrawal request for my balance of approximately $311 from my account on the Starlight betting site. Even after about 8 hours, my request has not been processed and the money has not been transferred to my account. Despite writing multiple times through the live s...
I am writing this complaint because I believe my gaming and free spin experience on the Casipot site today was completely unfair and unjust. I deposited approximately $47 today and started playing with a balance of about $109. While playing the Starlight 1000 game, I increased my balance to around $...
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