Although my annual subscription to the Findmykids app is still active, an amount of approximately $13 was charged to my card on November 15, 2025, without my knowledge. However, my subscription renewal date is shown as March 3, 2026.
This is the first time I have encountered such an issue with a subscription purchased through Google Play. I was unable to find any contact number to reach Findmykids customer support and have not yet been able to receive assistance.
I request that the unjustly charged amount be refunded to me as soon as possible. If my issue is not resolved, I will proceed to file complaints with the relevant authorities, including CİMER.
I don’t even remember when I downloaded the Findmykids app, and it hasn’t been installed on my phone for a long time—I’m not actively using it. Despite this, I recently noticed that for about the past 6 months (or possibly longer), a recurring subscription charge has been deducted from my VakıfBank ...
On November 5, 2025, I purchased an annual subscription for the Findmykids app through the App Store. However, even though I canceled my subscription the very next day, a charge of approximately $60 for the annual plan was still deducted from my account and has not been refunded. I also did not rece...
I downloaded the Findmykids app from the Play Store some time ago just to try it out and later completely deleted it. At no point did I approve or subscribe to any paid membership, and there is no active subscription related to Findmykids in my Play Store account. Despite this, I recently noticed o...
On December 27, 2025, I attempted to renew my existing Find My Kids subscription through Apple. The renewal fee was 1,699 TL, but the payment could not be completed because the limit on my virtual card was insufficient. Later, when I reviewed the available plans, I noticed that the same service was ...
On March 16, 2026, at 11:26:05 PM, I purchased minutes for the “listen to surroundings” feature in the Findmykids app by paying 19.99 TL. Although the payment was successfully charged to my account, no minutes were added to my account within the app. I am using the application on an Android phone. ...
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