Stanley Thermos Not Keeping Warm

37

I bought a Stanley thermos, but it didn't live up to its promise of keeping my drinks warm. My attempt to return it was rejected because they claimed the product had been used. How was I supposed to determine its ability to retain heat without testing it? I was referred to Polar Star company for an exchange. It's been a month and I'm still waiting for the replacement product, even though I was approved for the exchange after a thorough month-long inspection.

Comments

Similar Complaints

I Bought a Stanley Quick Flip Thermos That Loses Heat in 2 Hours

41

I purchased a Stanley Quick Flip thermos expecting quality and performance, but I was extremely disappointed. I only use...

Stanley Thermos Fails to Retain Heat – Defective Product

34

I purchased a Stanley thermos from Trendyol’s official store, expecting high-quality heat retention. However, upon first...

Stanley Thermos Fails to Retain Heat – Defective Product

Stanley Thermos Leaks Heat

46

Stanley does not stand behind the thermos it sells. They sent the thermos back from technical service, claiming there wa...