No Response from Stanley's Customer Service Department

90

I'm incredibly frustrated with my attempts to contact Stanley customer service! I just bought two Stanley thermoses, but I'm bummed because the QR code barcode got tossed by mistake when the order arrived. I reached out to customer service, and they asked for details about my order and some pictures of the product. They recommended that I send them through WhatsApp support. Unfortunately, I haven't been able to locate the WhatsApp support number. I've made several attempts to contact customer service, but unfortunately, I have not been able to reach a representative. I've made numerous calls, and it's incredibly frustrating to reach anyone.

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