I Face 1xBet Refund Delay — ₺20,000 Still Not Returned After 9 Days


On November 1, 2025, at 20:56, I transferred $169 from VakıfBank to my account on the Stake website. Even though I have the transaction receipt, the amount I sent has still not been added to my account after two days. While deposits from other users appear on the site’s main screen, my own money has not reached me, and when I contacted customer service, I received no support. Despite messaging them multiple times, no one helped me or provided any explanation.
I believe that Stake is at fault in this situation. I request that this issue be resolved and that the $169 I deposited be credited to my account as soon as possible.


On November 1, 2025, at 7:34 p.m., I transferred $71 to my 1xBet account using a bank transfer through İş Bankası. However, the amount never appeared in my account balance. I have only one 1xBet account, and I do not own any other accounts. When I contacted customer support, they told me that the m...
On November 15, 2025 at 18:05, I transferred $1,200 from my İş Bankası account to my 1xbet account via EFT, but the amount still has not been credited. Even though some time has passed since the transaction, the funds do not appear in my balance. When I contacted live support about the issue, I was...
On August 13, 2025, at 05:17, I made a withdrawal request of ₺29,200 from my 1win account to my VakıfBank account. In the system, the transaction is marked as “completed”, yet the money has still not been deposited into my bank account. When I contacted customer service, I was told that the payment...
On October 29, 2025, at 1:07 p.m., I transferred $19 from my İş Bankası account to my 1xBet account. However, the deposit never appeared in my balance. I was told that I needed to merge my two accounts, which I did, but even after doing so, the deposit was still not credited. Since that day, I have...