I am writing regarding an issue I experienced with Stake while depositing money through PhonePe. On February 27 and March 10, I made three separate PhonePe transactions to my Stake account. In total, ₹4,500 was deducted from my account, but the money was never credited to my Stake balance.
After noticing that the deposits were missing, I contacted Stake customer support. They told me to contact my bank. When I spoke with my bank, they told me to contact the payment merchant instead. As a result, I am stuck between the different parties, and I still have not received either my money back or the deposit credited to my Stake account.
I am very disappointed that these deposits have neither been refunded nor added to my Stake balance, even though the transactions were successfully completed from my side.
I request that this issue be investigated urgently and that my total amount of ₹4,500 be either credited to my Stake account or refunded to my original payment method as soon as possible.
I made a deposit on the Stake platform on 25 February using PhonePe, but the amount has still not been credited to my Stake account. The deposit amount was ₹1002 and the PhonePe transaction details show that the payment was successfully completed with Transaction ID 3309593632 and UTR 029090765757. ...
I am writing regarding two INR UPI deposits I made from India to my Stake account, which were deducted from my bank account but have still not been credited to my Stake balance. I deposited a total of 1,000 INR in two separate transactions of 500 INR each, made on January 26, 2026, and January 29, 2...
On 26 February 2026, I made an online payment deposit of 2,500 INR to my Stake account. The amount was successfully debited from my payment source and I have a transaction ID for this payment, but the money has still not appeared in my Stake balance. After noticing that the deposit was missing, I co...
I am writing regarding an unresolved deposit issue I experienced on the Stake web platform. On March 8, 2026, at around 2:11 a.m., I made a deposit of ₹1,500 via UPI from my Indian Overseas Bank account. The amount was successfully deducted from my bank account, but it has not been credited to my St...
I made a deposit of ₹500 via UPI to my Stake casino account using the Stake INR deposit option, but the amount has still not been credited to my account even after 24 hours. I have the transaction details and UTR/reference number, which clearly show that the payment was successfully completed on my...