I Lost Money on 27 Stake.com Deposits Without Receiving Slot Bonuses

I have been playing on Stake.com for more than two weeks and I am extremely dissatisfied with the game experience and the outcome of my deposits. During this period, I made around 27 deposits and I noticed that the games were not behaving normally. On all providers and games I tried, the slots constantly gave dead spins, no bonuses were triggered at all, and my balance was just eaten without any meaningful returns, even when using enhancer features with 2–10x costs. This situation made me seriously question the fairness of the games on my account, as it is not normal to play for such a long period, across many providers, with that many deposits and never receive bonuses. I contacted Stake.com support about this issue, but the replies were only generic phrases and they told me there was nothing they could do, without giving me any clear or detailed explanation based on my game logs. Considering that I experienced only dead spins with no bonuses over more than two weeks and lost a significant amount of money during my last 27 deposits, I am requesting a full refund of my last 27 deposits. In addition, I expect a detailed review of my account and game logs and a clear explanation of how this game behaviour can be considered fair. I ask Stake.com to take this complaint seriously and to resolve it in a transparent and satisfactory way.