Paint Peeling on Samsung S23 Ultra Spigen Case
I bought the Spigen Galaxy S23 Ultra Hybrid case for my Samsung S23 Ultra phone about 3-4 weeks ago. Sadly, the case began to peel, which made the colors fade and made it look unattractive. It's really discouraging because this is the first time I've had a problem with a Spigen product. I've used a lot of their products before, but after this incident, I'm thinking twice about buying from this brand again. I'm not sure about the quality of Spigen products anymore because the case is peeling and deteriorating, which is unexpected. It makes me doubt if they can really keep my devices looking good.
Dear Valued Customer, First and foremost, we would like to express our regret for the negative experience you have had. At Spigen Turkey, we always prioritize customer satisfaction. We will conduct the necessary investigations to resolve your request and get in touch with you as soon as possible. Spigen Turkey
Dear Valued Customer, First of all, we would like to express our regret for the negative experience you have had. Upon conducting our checks, we see that you have spoken with our Customer Relations Department and a solution has been provided. We are here to always offer you the best service. If you have any questions or need assistance with any other matter, you can always reach out to us. Best regards, Spigen Turkey
Thank you for their interest and attention.
Dear Customer, We apologize for not replying sooner. Your complaint has been forwarded to the respective department. We will be responding to you as soon as possible. Best Regards
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