The Sony WF-1000XM4 headphones I bought two years ago from the Media Markt store malfunctioned at the end of the warranty period, as if by design. Namely, the sound from the left earphone started to come out very little, and it started to make strange sounds like ringing while wearing the headphones. I informed the Sony authorized service, Filiz Elektronik (Ankara), about the problem. The authorized service told me that the problem could be solved with a new update, and if the problem was not solved with the update, there was nothing else that could be done, and that such malfunctions could not be repaired. After reading similar complaints on this platform, I realized that such chronic problems with Sony headphones are quite common, and Sony Eurasia Marketing does not stand behind its products or stand by its customers. I hope those who are thinking of buying Sony headphones will read the complaints here and think again.
I purchased my Sony WF-1000XM4 earbuds two years ago and have only used them occasionally, alternating with another device. When I first bought them, the performance was outstanding — sound quality, noise cancellation, everything worked perfectly. However, after a software update, the battery life d...
Hello, I purchased my WF-1000XM4 earbuds from Turkey's Media Markt online site on March 17, 2023, and was quite satisfied with their performance. However, on July 11, 2023, after updating to version 2.0.1, my device started behaving unusually, unlike anything I had experienced before. Following the ...
I submitted my Sony WF-1000XM4 earbuds, with serial number 5752545, for warranty repair in Turkey a month ago. They informed me that the device was faulty and would not work again, and offered me a refund instead. However, I requested a replacement instead of a refund. They are now trying to return ...
I’ve been using my Sennheiser CX True Wireless earbuds for about two years, purchased from MediaMarkt Ankara. During this time, the product has malfunctioned four times, roughly every four months, with the same recurring issue each time. I strongly believe the device has a chronic technical defect. ...
Comments