This ongoing issue has made my PlayStation controllers completely useless, greatly affecting my gaming enjoyment, tried reaching out to Sony Eurasia customer support to address this problem, but their responses regarding product replacement have been disappointing. Even though Sony Eurasia is aware of the widespread drift issue, they have not been able to offer a lasting solution. stuck with faulty controllers and a less enjoyable gaming experience, please do something. I need a replacement for my faulty DualSense controller. and you guys out there, hold off on buying Sony DualSense controllers until Sony Eurasia takes some definitive action to resolve whatever is going on. If you're a gamer looking for a straightforward and laid-back gaming experience, it might be worth exploring different controller options.
I submitted my Sony Eurasia warranty-covered PlayStation 5 DualSense controller for repair due to an analog drift issue on December 21, 2024, at Sony's authorized service center in Eskişehir (Görgün Elektronik). The controller is still under warranty, and I provided all necessary documents, includin...
Since sending my faulty Sony DualSense joystick to the authorized service center 40 days ago, it's been a long and disappointing journey. My excitement at the prospect of having it repaired quickly and returning to my gaming sessions quickly turned to frustration as the days passed with no resolutio...
I left my DualSense controller at an authorized service center for nearly a month, and neither the Sony PlayStation authorized service center nor the Sony PlayStation authorized service center could repair or replace it. Meanwhile, they replaced another person's DualSense controller in three days. W...
I purchased a Sony PlayStation product, and unfortunately, the controller joysticks developed a malfunction. When I tried to reach an authorized service center in Balıkesir, I discovered that the service location had permanently closed. Due to this, I called Sony customer service, where I was kept ...
I recently purchased a game through Sony Eurasia, but I cannot access it at all. Every time I try to launch the game, it gets stuck on the same screen and refuses to load. I have no idea why this is happening, and I cannot find any official support or assistance to resolve the issue. I have attempt...
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