On April 22, I personally attempted to purchase a Snapchat+ subscription, but even though my card did not have enough available limit, the subscription was somehow activated. This situation seriously surprised me and caused frustration because, under normal circumstances, no transaction should have been completed if there was not enough limit available on my card. Despite this, the subscription appears to have been activated, and I received an email notification in my Gmail account stating that a charge of approximately $2 had been applied.
I want Snapchat to clearly explain how this subscription could be created even though there was no available limit on my card. I also request that the matter be thoroughly investigated and that my frustration regarding this unexpected transaction be resolved.
In the future, I specifically request that no subscription or payment transaction be processed without my explicit approval whenever there is insufficient limit available on my card.
On February 9, 2026, at around 1:20 AM, $16 was charged to my account with the description “Snapchat+ subscription purchase,” even though I did not authorize or approve this transaction. I have never started a Snapchat+ subscription, nor have I previously signed up for any trial or membership. The ...
I am absolutely furious with Snapchat! I subscribed to Snapchat Plus, used it for a while, and then I distinctly remember canceling my subscription. Yet, to my utter disbelief, I just found out that Snapchat still charged my account ₺47 on June 12th! This is completely unacceptable. How can you char...
My 4-year-old niece accidentally purchased a subscription in the Snapchat app that I use on my Redmi Note 12 device. I noticed a $8 charge on my bank statement and immediately canceled the subscription through the “Subscriptions” section in Google Play Store. Both the purchase and cancellation took ...
My Snapchat account has been permanently closed, and I have no idea why. I didn’t violate any rules or engage in any suspicious activity. That account is incredibly important to me, and losing it has caused significant inconvenience. I don’t even understand the reason behind the closure, as I was n...
I recently discovered that money was withdrawn from my account without my consent through Snapchat. I never authorized this transaction, and I demand an immediate refund of the unauthorized amount. This isn’t the first time either—my account has been charged multiple times without explanation or ap...
Comments