I reserved a round-trip flight for two people using Budget Air, as suggested by Skyscanner. But, because of unexpected events, one of the travelers can't go on the trip. We're looking to cancel their ticket and get a refund for the portion we can't use. Unfortunately, every time we try to cancel on the Budget Air website, we keep getting a message about a screen issue, and our cancellation isn't going through. We're sorry we didn't book directly with the airline and recommend others to avoid using agents like that. We feel abandoned and disappointed by the system.
On the evening of May 16, I purchased a flight ticket through Skyscanner for a Philippines AirAsia flight from Manila to Tagbilaran. The payment went through successfully, and the amount was deducted from my account. However, I never received any confirmation email—no ticket, no booking reference, n...
I was charged on my card for a hotel or flight reservation made through a Skyscanner-linked provider, but I never received any confirmation email, booking number, or itinerary. I tried every method to contact the company—submitted multiple support tickets, double-checked my email folders repeatedly,...
Hello everyone, I purchased a ticket through Gotogate, a partner of Skyscanner, for ₺75,000. Shortly after, I was informed that the ticket had been canceled. I can't fathom the reason behind it. Immediately, we made another attempt to book and successfully secured another ticket via Mytrip.com, this...
I booked a round-trip flight from Çukurova to Bangkok for November 3, 2025 (departure) and November 11, 2025 (return) through Skyscanner, using Kiwi as the provider. My reservation number is 685664903. I paid approximately $1,321 by credit card. My tickets were sent to me by email, but they do not a...
I got myself a round-trip ticket to Amsterdam from budgerair.com, after being redirected from the Skyscanner website. Afterward, I had to cancel the ticket, and when I tried to ask for a refund, the AI robot on the website said there was no refund available for my account. There's no phone number or...
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