Sky Bet’s new site update makes odds wrong for matches I bet on — how can I report or fix that?

If you think Sky Bet shows the wrong odds on matches you already bet on — perhaps because of a recent site update — the first thing to do is gather as much evidence as you can: take screenshots of the odds when you placed the bet, timestamps, and your bet slip.

Then contact Sky Bet’s customer-support using their official channels (live chat or support page) and explain the issue clearly, providing your account details, bet reference number and the evidence.

If they don’t resolve the problem to your satisfaction, you may consider raising a complaint with Xolvie to seek a resolution.